博鱼·(中国)体育官方网站-Boyu Sports Platform

SERVICE & SUPPORT

Adhering to the service tenet of “discover customer needs, bring value to customers, respect and care for customers”, XIRI provides a lifetime service covering pre-sales, during-sales and after-sales to enhance customer value and build up the brand of XIRI Solar.

In today’s globalized market where a comprehensive service concept is quite decisive, XIRI maintains a mutually beneficial and sustainable cooperation with leading photovoltaic companies so as to strengthen the response to future technical challenges, and keep pace with the times. We customize the products to cater to different needs; develop excellent product solutions to ensure the safe, reliable, efficient and stable operation of equipment and photovoltaic projects; provide fast, convenient, considerate and specialized services to promote value enhancement.

服务与支持

SERVICE PROCESS

We serve many famous energy companies around the world!

Project investigation
Project investigation

Pre-professional engineer, go to the site field survey.

Project investigation

Pre-professional engineer, go to the site field survey.

1
Return on investment analysis
Return on investment analysis

Combined with the actual situation of the project, the return on investment is calculated.

Return on investment analysis

Combined with the actual situation of the project, the return on investment is calculated.

2
Scheme design
Scheme design

Combined with the project terrain, lighting and related systems and equipment to design high-quality technical solutions.

Scheme design

Combined with the project terrain, lighting and related systems and equipment to design high-quality technical solutions.

3
Production delivery
Production delivery

The process quality and packaging standards in the production process, the integrity of the goods in the transportation process, and the time node of the delivery date are strictly controlled.

Production delivery

The process quality and packaging standards in the production process, the integrity of the goods in the transportation process, and the time node of the delivery date are strictly controlled.

4
Installation instruction training
Installation instruction training

Send professional technicians to the site to guide the installation and assist in the delivery of goods.

Installation instruction training

Send professional technicians to the site to guide the installation and assist in the delivery of goods.

5
After-sales service
After-sales service

Annual regular return visit, customer feedback within 2 hours to respond to the problem, the first phone communication to solve, unable to solve, within 48 hours to the scene.

After-sales service

Annual regular return visit, customer feedback within 2 hours to respond to the problem, the first phone communication to solve, unable to solve, within 48 hours to the scene.

6
Customer response
Customer response

Adhere to the "customer-centric", for the customer's program needs, and the reasonable needs in the process of project implementation, quick response!

Customer response

Adhere to the "customer-centric", for the customer's program needs, and the reasonable needs in the process of project implementation, quick response!

7
Public
Public
Public
Douyin
Douyin
Douyin
Hotline
Hotline

400-8288-173
Message
Message
Top
Top